The game is not loading, what shall I do?

If the game doesn’t load or freezes, please follow the steps below to resolve the issue:

  • Shut down all the other running applications on your desktop computer as they can affect the game’s performance.
  • Check the stability of Internet connection. If it is necessary, restart  Wi-Fi.
  • Make sure that your Adobe Flash Player is up to date! Please click here to download the latest version to your computer.
  • Please clear your browser's cache and cookies.
  • Ensure your browser is up to date and you have the latest drivers through websites like
  • For better  performance,  we recommend  using Google Chrome or Internet Explorer 11 (Edge)
  • Finally, try restarting your computer.

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